Overalls are our new fave for summer. Pair with a cute crop or lace bralett underneath to beat the heat. For transeasonal times, add a vintage tee and boots and wear them all year round! Available in two cute colours!

AUSTRALIA

Shipping Cost: Free Express Shipping for Australian orders when you spend over $90

$10 EXPRESS SHIPPING for orders under $90

Delivery Time:

Express shipping can be expected within 1-3 business days if you live in a metro area. Please allow 2-5 business days for non express post network areas.

Standard shipping can be expected within 2-5 business days.

NEW ZEALAND

Shipping Cost: Free Express Shipping for New Zealand orders when you spend over $90

$15 Express shipping for orders under $90

Delivery Time:

Express shipping orders are fully trackable and will arrive within 2-5 business days. Please note that TOBY HEART GINGER ships DDU (Delivery duty unpaid) using Australia Post, which means that you may be required to pay local duty and/or taxes upon picking up your parcel.

USA/ CANADA/ SELECT EUROPE

Shipping Cost: Free Express International Shipping when you spend over $150

$30 Express shipping for orders under $150

Delivery Time:

Express shipping orders are fully trackable and will arrive within 2-5 business days. Selected European countries only. Please note that TOBY HEART GINGER ships DDU (Delivery duty unpaid) using Australia Post, which means that you may be required to pay local duty and/or taxes upon picking up your parcel.

ASIA

Shipping Cost: Free Express International Shipping when you spend over $150

$30 Express shipping for orders under $150

Delivery Time:

Express shipping orders are fully trackable and will arrive within 2-5 business days. Selected Asian countries only. Please note that TOBY HEART GINGER ships DDU (Delivery duty unpaid) using Australia Post, which means that you may be required to pay local duty and/or taxes upon picking up your parcel.

REST OF THE WORLD

Shipping Cost: Free Express International Shipping when you spend over $150

$40 Express shipping for orders under $150

Delivery Time:

Express shipping orders are fully trackable and will arrive within 2-5 business days. Selected countries only. Please note that TOBY HEART GINGER ships DDU (Delivery duty unpaid) using Australia Post, which means that you may be required to pay local duty and/or taxes upon picking up your parcel.

RETURNS POLICY

• Items can be returned within 14 days of dispatch for AUS/NZ customers and 21 days of dispatch for all other countries

• Returned items will be issued with an e-gift card upon receiving return back

• We don't offer refunds for change of mind or incorrect sizing, including orders using Afterpay

• Items must be in a saleable condition with all tags attached and in it’s original packaging

• Items must not be damaged, worn, altered or washed. This includes make-up, fake tan marks, the smell of perfume or deodorant

• We will only offer a refund for faulty or incorrect sizing sent.

• We do not accept returns on cosmetics, earrings or undergarments (bras/underwear) for sanitary reasons.

• The original invoice as proof of purchase is provided

• Any products on sale cannot be returned.

FAULTY ITEMS 

If you have received a faulty item please email orders@tobyheartginger.com with your order number with an description of the manufacturing fault. We will refund you for a manufacturing fault once the garment has been returned to us and we have assessed the garment. If you would like a replacement of the garment, this will be subject to the availability of the style.

HOW TO RETURN AN ITEM

To request your Return Authorisation Number (RA),

1. Email orders@tobyheartginger.com and include your order number in the email.
2. Once receiving your RA number make sure item/s are placed in an appropriate sized satchel. Please note, return shipping costs are at the expense of the customer.
3. Include invoice in satchel with RA number written on invoice
4. Send through tracking number once shipped off
5. Returns are generally processed within 3 business days of receiving your return

Return address :

TOBY HEART GINGER
PO BOX 3564
South Brisbane, Qld, 4101