Shipping Information

International Orders:

Free international shipping for all orders above AUD199.

Australian Orders:

Free shipping on all orders above AUD50.

Delivery

The address details used for the shipment of your order are the exact details supplied by you at the time of ordering. Incorrect details may result in delivery delays so it is important to check these details when ordering.

Free Registered Deliveries generally take between 1 to 28 working days depending what part of the world you are located. For example if you are located in Australia it may take 1 or 2 days, whereas if in Iceland maybe up to 28 days. It is important to note that the Customs Agency in the country of destination (where applicable) may delay the delivery of an order for up to 4 weeks for inspection or as a random security measure. This applies to a small percentage of orders shipped and unfortunately is uncontrollable by our staff.

If no one is home for delivery of your purchase, local postal guidelines will apply.

 

Manufacturing Faults
We endeavour to create the highest quality products. It's important to note the natural characteristics of leather. Leather may show natural characteristics of vein lines, neck wrinkles, firebrand, and scars. In regards to scars, the life of a herd is eventful, which can reflect on the skin of the animal; scratches caused by the barbed wire, wounds and abrasions. The traces of these experiences left on the leather are not, therefore, defects but they are in fact the proof that we are in front of a completely natural product. Leather is a substance which keeps its properties unchanged for many many years, but it must be looked after with care: it must not be overloaded with weight or stress, it must be kept far from strong heat sources, sheltered from direct sunlight, and protected from water.

If any product you purchased within 6 months from this website www.belleandbloom.com contains a fault that is not a natural characteristic of leather or is not a result of natural wear and tear, please contact us immediately with your copy of your receipt/invoice details with the explanation of the fault(please contact your retailer if purchased from a re-seller). On return of the item we will send it to quality control for evaluation and if product is deemed to be a manufacturing fault happily repair the bag. If the bag is deemed totally unrepairable we will exchange with either the same bag or similar bag if unavailable.

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