We offer FREE shipping on all orders over $99 or

  • Australian Standard Shipping $10: National delivery within 3-7 business days in National Metropolitan areas. Regional areas can take longer.
  • Australian Express Shipping $15: National delivery within 1-2 business days in National Metropolitan areas. Regional areas can take longer.

 DELIVERY INFORMATION 

  • We send all Australian orders via Australia Post in Australia
  • We endeavour to send your order as soon as possible, and most of the time this is the same day or the next business day (when stock is available).
  • Please note, our daily order cut off is 10am. Express Orders placed after this time will be shipped the following day.
  • Please remember that for customised orders, we may need a little more time to get your item ready for you.  

ORDER TRACKING 

You will receive a tracking number for your order upon dispatch to track your order. Please advise us if you require assistance in tracking your order. 

DAMAGED/LOST PACKAGES

Damage or loss in transit is rare however if it does happen we will happily take responsibility for it.

Please contact us at sales@damselfly.com.au to organize the return of damaged goods or to report that a parcel has not arrived within the above time frames.

Please note that any change of mind returns will incur a $10 shipping charge.

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