Enpointe Collective Returns Policy
Please choose carefully as we are only able to provide refunds for online purchases in limited circumstances.
We can provide a full refund or exchange if the following:
- Goods are in their original condition.
- Proof of purchase is provided, in the form of the transactional receipt or invoice number;
- The goods are returned within 7 days of the original purchase date.
- Only full priced items are eligible for a refund. No sale items can be refunded
- If you believe that your product exhibits a genuine manufacturing fault please email
firstname.lastname@example.org to return your item for inspection and we will be happy to replace, exchange or refund.
- Due to hygiene reasons we do not accept returns or refunds on earrings and headwear