You will receive an email with a tracking number. Please check your Spam/Junk Folder for your tracking email from Australia Post as many customers have found that it is treated as spam. If you can't locate this anywhere the best method of contact is by our live chat/email button, or by emailing to

To track your order, please go to Australia Post's website or the website of your national postal service.

Please note that any spaces before or after your tracking number will make it appear invalid. Australia Post will only update the tracking status as it leaves here and then again when it reached your nearest post office (generally the day it is delivered to you), therefore if the only entry says Hobart, that means it has left here and in in transit between here and you.