You can return your Mosmann item back (excluding sale items, socks & underwear) within 30 days of receiving the item(s) for exchange or refund.

*Please note that returned items must be in their original packaging.

How to Make A Return

Download & Insert their return slip into the parcel: Returns/Exchange Slip  

  • Once your return is received and inspected by our warehouse (Usually around 72 hours of receipt) your refund/exchange will be processed and credit/s will be automatically applied to your original payment method.
  • You will be notified by our warehouse staff when the goods have arrived.
  • The cost of return shipping will be the customer’s responsibility.
Note: Items returned which drop the original cart value below the free shipping threshold will be refunded less the shipping cost that would have been charged initially.

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