Peony is dedicated to customer service and satisfaction. If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange, the choice is yours. Returns are now FREE within Australia, and the process is simple. To make a return, simply follow the steps below.

*Please note, we do not offer free returns for sale items. You are still welcome to return your order for sale items for an exchange or refund, however, return postage is at your expense. 

Within Australia

Step 1 : Fill out the Return Form enclosed with your order. There is no need to email us for an RA number.
Step 2 : Send your item/s and the Return Form back to us, using the enclosed free Return Label. 
Step 3 : Drop the parcel at your local Australia Post Office or Post Box. Once we receive your return, we will process your refund or exchange and send you email confirmation. 

International

Step 1 : Fill out the Return Form enclosed with your order. There is no need to email us for an RA number.
Step 2 : Send your item/s, along with packaging and the Return Form to: 

Peony Swimwear - Returns
PO Box 8 Burleigh Heads
QLD 4220 AUSTRALIA

Step 3: Once we receive your return, we will process your refund or exchange and send you email confirmation. Please note, we do not cover return shipping costs on international orders (although, we are working on it!)

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