Return policy Clémence Organics

Returns policy: We make every effort to ensure that your purchase arrives at you in perfect condition. Should you experience a problem with your order, please email or call 02 4787 5177 and we will do our utmost to resolve any issue. Should you wish to make a claim relating to your product for (1) damage in transport or (2) incorrect goods received, we advise this be done within 24 hours of receiving your goods by telephone or email. Goods received, even in the event of incorrect supply, shall only be returned for re-supply or credit if the goods are unopened & in their original condition.