We’re sure you’re going to LOVE what’s inside your Frankie Peach box, but if for whatever reason you’re not 100% satisfied, please email us at firstname.lastname@example.org so we can sort out any issues quickly and as painlessly as possible.
We offer a 14-day exchange for an alternative product or a 12 month store credit from the date of purchase if the item is unused with the original tags still attached and proof of purchase can be provided.
If you do need to make an exchange, please do so within 14 days from the purchase date. Naturally, you will need to cover the return mail costs. Once we have received your parcel, we’ll send you a confirmation email and process your exchange or credit note. Frankie Peach is not responsible for parcels lost or damaged in transit, we recommend you return with a service that provides tracking and insurance.
Any taxes, customs or duties payable for International exchanges will need to be paid for by the customer, FRANKIE PEACH is not liable for return shipping fees.