• Items must be returned within 14 days of dispatch for Australian/New Zealand customers and 21 days of dispatch all other countries
  • Returned items wills be issued with an e-gift card upon receiving return back
  • We don't offer refunds for change of mind or incorrect sizing, including orders using Afterpay
  • Items must be in a saleable condition with all tags attached and in it’s original packaging
  • Items must not be damaged, worn, altered or washed. This includes make-up or fake tan marks, the smell of perfume or deodorant
  • Sale items are not eligible for returns
  • If you require an exchange for a replacement size, colour or alternative item/s, you will need to place a new order and will be issued with a credit note
  • The cost of any returned shipping is at your own expense and is non-refundable
  • We recommend returning items through traceable mail
  • Any products on sale cannot be returned

Returns will only be accepted under these conditions. We have the right to deny a refund if items returned have been worn, damaged, soiled in any way and will be returned to the sender. This policy does not affect your statutory rights.

You are solely responsible for the return of the merchandise so we highly recommend that an insured traceable method be used to ensure safe and recorded delivery.

Refunds can only be issued if an item is faulty. We do not offer refunds for change of mind. You will be issued your credit note within 3 days of us receiving your return.


To request your Return Authorisation Number (RA), email orders@girlandthesun.com within 14 days of your order being dispatched. Include your order number in the email. Please note, return shipping costs are at the expense of the customer.

Make sure item/s are placed in an appropriate sized satchel. Please ensure your RA Number is included in your package.

Return address:
PO BOX 3564
South Brisbane, Qld, 4101

You are solely responsible for the return of your order. We will not be responsible for damaged, missing or late packages. .

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