If you change your mind, make the wrong selection or the item doesn't fit right you may exchange your item(s) for exchange or store credit.
- No returns on sale, jewellery, swimwear, underwear, or home/ giftware items. these purchases are FINAL.
- It is within 7 days of receiving your order
- Proof of purchase (tax invoice) is required
- The item(s) are in their original condition, with all labels and tags still attached
- The item(s) are unworn, unwashed, not used, not altered, soiled or damaged, including scissor cuts, and in original condition
- The items(s) do not smell of perfume/deodorant so please take due care when trying on your order
Please note one exchange per order.
Returned items not satisfying the above criteria will be automatically returned to the customer at your own expense and online/ instore staff reserve the right to reject a returned item.
Please e-mail firstname.lastname@example.org with your reason for return and we will be able to discuss/ organise a store credit for when we receive the item back.
Online Returns must be returned to the online store at:
HARVEY THE LABEL
237 RUNDLE STREET
SOUTH AUSTRALIA, 5000
Due to the popularity of our ranges, we cannot guarantee that we will have a different size in stock to exchange your item. For this reason, any returns will automatically be issued as a store credit that will allow you to revisit our site to either purchase a different item or the same item in a different size (providing it is available)
Returns are processed within 3 days of receiving your items. You will receive an email with details of the store credit.