RETURNS & EXCHANGES

Molly Barker wants to ensure you are completely satisfied with your purchase. If you change your mind about an item purchased on www.mollybarker.com.au, we will gladly offer a exchange to the price of the product within 7 days of receipt should it meet the below requirements:

  • Proof of purchase at www.mollybarker.com.au must be provided
  • All tags must be in tact and attached
  • Item must be returned in original condition (no marks/stains/rips/smells)
  • Email info@mollybarker.com.au with the subject line Retuns

We cannot refund or credit any shipping costs and return shipping costs are at the expense of the customer.

 

POSTAGE OF RETURNS

Molly Barker does not accept responsibility of customer sent return or exchange packages; so it is advised that when shipping returns or exchanges that meet the above required criteria, customers should select a service that provides tracking. We suggest sending returns via registered post, as we are unable to accept responsibility of parcels that are lost in transit.

PLEASE NOTE: Duty, tax and/or shipping costs incurred on an exchange order is at the customers’ expense and cannot be refunded unless deemed faulty by Molly Barker.

Please contact info@mollybarker.com.au for all return or exchange requests. Once our customer service have reviewed and approved your request, we will send you the next steps for you to return your items.

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