YOU HAVE 14 DAYS FROM THE SHIPPING DATE TO RETURN YOUR PURCHASE FOR A REFUND. IF YOU WISH TO RETURN AN ITEM SIMPLY BECAUSE YOU CHANGE YOUR MIND, CINQUANTE WILL GLADLY EXCHANGE OR REFUND, PROVIDED THAT THE ITEM IS IN ORIGINAL CONDITION, UNWORN AND WITH ORIGINAL PACKAGING. IN THE INTERESTS OF HYGIENE AND FOR YOUR PROTECTION WE DO NOT ACCEPT RETURNS OF, OR PROVIDE REFUNDS FOR PIERCED EARRINGS & PACKS CONTAINING EARRINGS UNLESS THE ITEMS ARE OF UNSATISFACTORY QUALITY.AN EMAIL WITH SHIPMENT TRACKING DETAILS WILL BE SENT TO YOUR NOMINATED EMAIL ADDRESS ONCE THE ORDER IS DISPATCHED.

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