Once your order has been processed you will receive a confirmation email. Upon dispatch we will send you a further email with delivery details. Please note that we dispatch within 24 hours Monday-Friday excluding public holidays.
We offer FREE shipping Australia-wide using Australia Post. Delivery generally takes place within 3-4 days. *If you wish to have your parcel super quickly and receive it the next day, you can select Express for an additional $10 flat fee but your order must be placed by 2pm EST. *providing you are within the serviced areas of Australia Post Express.
**Our shipping services do not include insurance. Should you require insurance please contact us at email@example.com to organise.
***FRANKIE PEACH does not accept any responsibility for items lost or damanged in transit by a third party carriers such as Australia Post. We will however work with you to cover lost or damaged goods that are covered by insurance.
We ship international orders via Australia Post service or DHL depending on location. Note Australia Post is not fully traceable whereas DHL will come with a tracking number.
Some countries may charge additional duties and taxes. All duties, including customs and import taxes are the responsibility of the customer and may be a government requirement of import. FRANKIE PEACH has no authority of additional charges and will not be liable for additional costs. These costs must be covered by the customer.
Once your order is dispatched you will receive an email from us, from there International shipping can take 7-10 days delivery time.
FRANKIE PEACH will not take responsibility for any delays made to shipment by Australia Post or DHL, we will not replace items lost or damaged in transit unless the customer has selected and paid for insurance.