We want to ensure your parcel will arrive in great condition and securely so if you are not at home when your package arrives, for Australian orders, Australia Post will leave a card which you just need to take to the nominated Australia Post branch and pick it up. 

Australia Post are now offering the parcel locker service, where if you're not at home and want to collect your parcel from a more convenient location 24 hours a day, you are able to send your parcel to a parcel locker.  There are over 100 parcel locker locations nationally - find your closest location here <auspost.com.au/manage-deliveries>

For international orders, if no card is left, you should check with your local post office, as all international deliveries require a signature.

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