Return Verification: Send us an email email@example.com with the order number, the product(s) that you would like to return, and the reason why you are returning it/them.
Re-Pack with Original Labels: Re-pack the item(s) in its original packaging and ensure that all the labels are attached. Make sure that the item(s) should be unused and in pristine condition.
Re-Ship Back to Us: Re-ship the package back to NOBASIC. After you’ve sent us an e-mail we will provide you the address of our closest fulfillment centre.
Refund/Exchange: Once we receive the product(s), we will process the return and arrange for exchange product(s) and/or refund the money.
Terms & Conditions:
- All the tags and labels should be returned with the package.
- The item(s) must be in good conditions and unused.
- In case you require an exchange and your desired product is not available we will refund you.
- The return delivery charge will be refunded to you in full only in case of product defects.
- We process returns within 5 business days from the day we receive the parcel.
- If you have any concern, please email us at firstname.lastname@example.org