AUSTRALIA - Standard shipping within Australia is free for all orders.

If you need something urgently, we can express ship with Australia Post for $14.99 

Express orders will arrive within 1 - 3 days for metro customers or 2 - 4 business days for regional customers or Western Australia customers.

Standard shipping will take between 2 - 6 days depending on the location. 

All Australian orders placed before 12pm (Australian Eastern Time) Monday to Friday are shipped that business day. Orders placed after 12pm respectively will ship the following business day. 

REST OF THE WORLD* - Free standard shipping on all orders over $199.

$19.99 - Standard shipping with Auspost (7 - 14 business days).

$49.99 - Auspost Express Shipping (3 - 7 business days) - Taxes and duties may apply.

Does not include weekends or Auspost delays due to holidays.

All International orders placed before 11.59pm Monday to Friday (Australian Eastern Time) will be shipped the following business day. 

We know shopping online doesn't always work out, so we have made the returns process as simple as possible for you. If it doesn't fit, or you are simply not happy, you have 30 days to return your order and we can provide a store credit or refund. No questions asked! 

To start the return process, please click here to download the return form, this must be filled out and included with your return. Please email our customer service team; info@missholly.com.au with your order number and we will provide you with an RA number which will have to be written on the returns slip.

Return Policies:

• Returned within 30 days from receiving your items.
• Unworn, unwashed and free from stains.
• All tags are still attached and in the original packaging that came with your order.
• Return shipping costs are payable to the customer.
• Miss Holly are not responsible for any lost parcels,  we advise to return your item with a traceable service! 

Refund Policies: 

• There are strictly no refunds for change of mind on sale items 
• Full priced items purchased using a promotional code are eligible for a refund, exchange or store credit. 
• Items can only be refunded to the original method of payment. 
• Refunds to credit/debit cards can take between 3 - 7 business days to appear in your account 
• If your items were purchased through Afterpay, any future Afterpay payments will be canceled and Afterpay will refund any payments already processed. 
• Store credits are only valid for 12 months from the date of issue.